• Vacancy Reference Number
    603
  • End Date:
    28 Jul 2024 at 23:59
  • All Departments
    Homes and Neighbourhoods
  • Advertising Salary
    £15.64 - £16.12 per hour (sc3)
  • Contract Type
    Sessional/Casual
  • Hours Per Week
    0
  • Working Pattern
    Flexible Working

About The Role

We are seeking four motivated and professional CCTV operatives to work as Flexible Concierge Officers in various locations across the borough of Islington. Our concierge service currently operates 12 concierge offices/CCTV Hubs and one reception centre. The working hours consists of 9.45 hours per day, with a one hour lunch break. The early shift starts at 08:00 and ends at 17:45 from Sunday to Thursday. On Fridays and Saturdays, the hours are either 10:00 to 19:45 or 16:15 to 02:00.

We offer physical guarding, CCTV monitoring, and reporting on crimes and antisocial behaviour (ASB) for 35 estates. Our service collaborates regularly with the police, housing associations, and other council departments to enhance security for housing blocks in Islington.

Key responsibilities include:

  • Operating and analysing CCTV and Access Control equipment
  • Demonstrating excellent customer-focused skills through face-to-face interactions and telephone communication
  • Creating accurate and detailed reports on ASB and housing-related incidents for various council departments and external authorities, particularly the police
  • Having a strong understanding and awareness of safeguarding children, young people, and vulnerable adults

Applicants must address the essential criteria outlined in the person specification.

In return, we offer an excellent benefits package, including a competitive salary, participation in the Local Government Pension Scheme, and generous annual leave.

Working for Islington Council’s Concierge Services provides you with diverse opportunities for development as part of a motivated and driven team.

If you believe you are ready for this opportunity, we would be delighted to hear from you.

For further information or for an informal conversation about the post, please contact:

Mark Alkadhim, Concierge Service Manager

[email protected]

Working for the team, service and our organisation

Islington is a place rich with diversity and culture. As a council our sense of purpose couldn’t be clearer: we serve. It’s in the logo. We are committed to challenging inequality in the borough and as one of the largest employers we know that to look after the place and the planet, we have to look after our people. Together we can change the future.

We are determined to create a more equal Islington, where everyone who lives here has an equal chance to thrive. 

To do this, everyone who works at Islington Council lives by a set of values which guide us in everything that we do: collaborative, ambitious, resourceful, and empowering. They spell out ‘CARE’, which is what we think public service is all about. 

Watch our video to hear more about our mission and how you can help us achieve it from the Leader of the Council, Cllr Kaya Comer-Schwartz.

Recruitment information
 
It is the policy of Islington Council that no user of service, present or future employee or job applicant receives less favourable treatment on the grounds of their sex, perceived or actual sexual orientation, marital status, race, religion or belief, age, creed, colour, nationality, national origin, ethnic origin, or disability, or on the grounds of their association with someone in one of these groups; nor is disadvantaged by any conditions or requirements which cannot be shown to be justified. We welcome applications from Black and Minority Ethnic candidates and acknowledge our responsibility to mitigate against racial discrimination. 
 
Islington Council operates a guaranteed interview scheme for candidates with disabilities who meet the minimum criteria and we are committed to providing support to applicants who request reasonable adjustments to be made during the recruitment process and throughout their career with us.
 
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff, and volunteers to share this commitment. Some posts are subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
 
The post is subject to a basic DBS check, CCTV License check, and 3 years referencing. 
 
Please note: Priority will be given to those at risk of redundancy within Islington Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised.

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