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Income Control Project Officer (Former Tenants)

SO2 - PO1 £32,592 - £35,772 pa

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Income Control
SO2 - PO1 £32,592 - £35,772 pa
Full time 35 hours per week
Job ref
222 Upper Street
SO2/PO1 £32,592 - £35,772 p.a
03/03/2019 23:59

If you like a challenge, have a commitment to housing and improving quality of life and want to help deliver innovative projects and excellent standards in local services we want to hear from you.

The Homes and Communities division have a vacancy in our Income Control Section.

As the Income Control Project Officer (Former Tenants) you will:

  • Be responsible for supporting the Former Tenant & Revenue Control Manager and other Managers within Income Control on service policy and delivery and, where appropriate, statutory and professional accountabilities, as well as commissioning services

  • Assist with monitoring & managing the Former Tenant work area and Former Tenant rent recovery strategy for Housing Revenue Account and General Fund properties.

  • Provide relevant statistical and performance data and will be responsible for arrears recovery & maximisation and for achieving agreed performance outcomes and standards

  • Achieve financial reconciliation by collecting, checking, correcting, inputting and extracting data as necessary from Housing financial systems. 
  • Assist with Revenue Control service delivery and project work

 For this post you will have:

  • Proven experience of working both in a Social Housing environment and in housing finance. 
  • Excellent communication and numeracy skills, applicable to the requirements of the post, including the ability to reconcile rent accounts

  • Demonstrable knowledge and experience of using rent and housing finance IT software

  • Be able to establish effective working relationships with other teams, agencies, external bodies and stakeholders to improve outcomes for residents. 

You will find further information about the post in the job description.

In return for your commitment we offer excellent training and development opportunities, flexible working hours and the chance to join an organisation that is going places.

If you are interested in a challenging position, with variety and are willing to go the extra mile then we welcome your application.

If you would like to know more about this role, please contact Suzanne Munga, Former Tenant and Revenue Control Manager 020 7527 4201

Closing Date: Sunday 3rd March 2019 at 23:59

Interview/Test Date: To be confirmed

There will be a test and/or presentation as part of the recruitment process

To apply for this position please use the online application process below. Please note that the council only accepts on-line applications, no CV’s or alternative forms of applications are accepted. If you are unable to use the online process, please contact the Recruitment team on 020 7527 2155 or e-mail

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Applicant requirements

Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the resident labour market test. UK Visas and Immigration (UKVI) requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UKVI website. From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, must present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement. Guidance can be found here Criminal Records Checks for Overseas Applicants.

The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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If you have problems applying, contact

0207 527 4689